Some useful Information
The Procedure for ordering a wedding cake
When you first contact us about a wedding cake, we will ask you some information and try to give you a guide price. If you're happy with the guide price given, we will invite you to visit us for a consultation to chat about your cake in more detail. You will be given a box of 8 cake samples which you can take away with you.
After the consultation, we will provide you with a proper quote and if necessary, a sketch of your design. You can then secure your date in our diary with a booking fee of £150, or 30% of the cake value if it's over £600. The booking deposit will be deducted from your final balance payment. The final balance will be payable 8 weeks prior to your wedding.
About our cakes
All of our cakes are made by us on site, and as you would expect they are made with fresh quality ingredients, including free range eggs sourced from local supplier 'The Broken Egg' in Harleston. We use the finest Belgian chocolate, Bonne Maman and Wilkin & Sons Ltd conserves, and Scarlet and Mustard curds.
We're very proud of our melt in the mouth sponge cake recipe. We know that what's inside is equally as important as the decoration, so we've worked very hard on our recipe and have been rewarded for it with recommendations from many venues and caterers as well as excellent reviews from our customers. To see some of these, follow the links to our Facebook and Instagram pages.
Our cakes are usually baked around 4 days in advance of the date you have given us for collection or delivery. This is necessary to allow us time to decorate it. If you are intending to eat your cake after this date, please contact us for advice as they do not contain the artificial preservatives of a shop bought cake. Usually our cakes are at their best quality for the arranged date, and good to eat for up to 3 days afterwards if stored correctly. We cannot be held responsible for any deterioration in quality after this. Our recommendation is to freeze left over slices placed in freezer bags so you can continue to enjoy your special cake for months to come.
Special Dietary Requirements
If you have any special dietary requirements please let us know as soon as possible. If you or a guest has an allergy or food intolerance we can discuss the options available to you at your consultation.
We have developed excellent gluten free, dairy free and vegan cake recipes and have received superb feedback from our customers.
If you have a nut allergy we cannot guarantee to be entirely nut free but we can limit the possibility of contamination.
ALL OUR CAKES ARE PRODUCED IN A KITCHEN WHERE NUTS, GLUTEN, DAIRY AND LACTOSE ARE PRESENT.
Below are some of the cake flavours that we currently offer, but we do update our menu every year in response to seasonal and popular requests.
Madagascan Vanilla with Raspberry Preserve
Lemon & Elderflower
Orange & Passionfruit
Pistachio, Raspberry & Rose (optional)
Belgian Dark Chocolate.
Chocolate & Raspberry
Black Forest with French Kirsch.
Expresso & Kahlua liqueur
Spice cake with Ginger & Apple Curd, or Toffee Apple Curd
Traditional Rich Dark Fruit Cake (not available as vegan or 'free from')
We reserve the right to make final decoration decisions on your cake.
Should any damage occur in transit we will endeavour to repair on site (we always carry an extensive repair kit with us). If however we are not able to do this or if we are unable to provide your cake for any reason, wherever possible we will provide a suitable dummy cake from our show collection.
If we are responsible for failure to supply, a full refund will also be issued.
Please note that in extreme weather conditions, such as heavy snow or flooding we may not be able to reach your venue or consider it too dangerous to deliver. Whilst your delivery charge will be refunded, we will not be held liable for non delivery in these circumstances, and recommend you take out wedding insurance to cover such an eventuality.
We have a small number of cake stands that can be hired from us if required. To qualify for full refund of the deposit, they should be returned to us within the following week of your wedding, unless otherwise agreed.
Generally, most of our wedding cakes can only be delivered and set up by ourselves and we feel this is an important part of our service. We like to make sure that your wedding cake is in our control for as long as possible. To make your day that little bit easier we will contact your venue directly to organise the delivery and set up.
Delivery charges do apply at a rate of 55p per mile each way to your venue. There are occasional exceptions to this however, if you are having a smaller wedding cake it may be possible for you to collect your cake the day before your wedding if you prefer. We will box the cake securely and advise you on transportation and set up.
Celebration cakes are supplied on a collection only basis. When you collect your cake, it will be supplied in a sturdy box suitable for transport, and advice will be given. We recommend transporting cakes in the boot of your car if possible, so please be sure that you have space before you arrive: the box will be larger than the cake itself
To book your wedding cake with us we will require a deposit of £150 for cakes under £600.
those over £600 a deposit of 30% of the total value will be required.
Full payment of all wedding cakes must be made no later than eight weeks before the date of your wedding.
Once paid, all monies are non-refundable.
To book your celebration cake we will require a deposit of 30% of the cakes total value, or £30 depending on which is highest. The balance must be paid on or before collection.
Payment can be made via Bank Transfer or cash on collection.